We can deliver to almost anywhere in the world, all international orders are shipped with UPS. Orders within Slovenia are shipped with Pošta Slovenije.
Orders are processed Monday through Fridays excluding holidays. Orders received on weekend days, holidays and after 5pm CET (Central European Time) will begin processing the next business day. Orders ship within 24 hours days within Slovenia and 5 working days anywhere in the World.
Shipping within Slovenia - Rice Butterflies ships to any Slovenian destination. Our goods are shipped by Pošta Slovenije. We do everything possible to process your orders within 24 hours of receiving your order and having the goods in stock. Pošta Slovenije delivers witin 24 hours.
Shipping to International locations - Rice Butterflies ships to all international destinations and offers a calculated cost to ship. Our goods are shipped by UPS and all customs fees are the responsibility of the buyer. UPS delivers within 5 working days to any destination in the World.
Shipping costs vary from country to country (location) and how many items you order (calculated total volume weight). They are calculated according to price, set by shipping company.
We're not able to ship to P.O. Boxes, or APO/FPO addresses - a physical street address is required. We are unable to redirect orders once items have been dispatched.
As UPS or Pošta Slovenije will deliver your order between 8am-6pm, someone must be available during the daytime to sign for the parcel. You can specify an alternative daytime delivery address when ordering. If delivery is unsuccessful the parcel will be returned to Rice Butterflies and all associated charges (much more than the original shipping cost) will passed on to you.
International deliveries may be subject to import duties and taxes on receipt. Please check with your country's authorities to determine if your order will be taxed and at what rate.
Return and exchange policy
All returns must be authorised by Rice Butterflies beforehand. Please notify us that you'd like to return your goods. You can find our full returns policy in the Terms and Conditions section.